High St@kes, No Prisoners A Winner's Tale of Greed and Glory in the Internet Wars Charles H. Ferguson [Review by Zube (8/19/01), zube@stat.colostate.edu] This book is very much the flip side of Jerry Kaplan's Startup. Like Startup, High St@kes, No Prisoners gives a detailed look at the whirlwind life of a startup company through the eyes of one of the founders. In this case, however, the end result is success and fortune. Ferguson started Vermeer Technologies (the company that developed FrontPage) and was bought by Microsoft. With only a couple of exceptions, the first eight chapters of the book are gripping and insightful. Some of the most interesting lessons and tidbits are: * If you deal with Venture Capitalists, never let your guard down. VCs are interested in exactly one thing: money. They don't care about your vision of the company or how hard you worked to get it to where it is. If they could get some multiple of their investment while completely killing the company, they would. * Surround yourself with good people whom you trust. You'll be surprised how many people outside of this circle who are with the company are looking out only for themselves. * If Netscape hadn't been so arrogant and stupid in the running of its company, the computing landscape might be very different today. * It is nearly impossible to compete with Microsoft directly in an area that they wish to dominate because they have immense financial resources and because they use windows and office as large hammers. Chapters 9-11, however, turn the narrative into an opinion page. Ferguson first does an autopsy on Netscape, then considers what should be done about Microsoft and finally outlines the future. Some of the opinions I agree with, some I do not and some are sweeping, inaccurate generalizations like: "I've mentioned several times Netscape's disdain for patents and other forms of intellectual property. Barksdale shared this view, one that apparently he had absorbed from Andreessen and the other student UNIX hackers, a community in which intellectual property is viewed as evil." Of course. How simple and how hypocritical. Early in the book, when Vermeer is looking at only the long-term bottom line, two of the goals for frontpage were: [p. 104] (2) to create "lock-in" to our product and architecture so that neither users nor the industry could easily switch to a competitor and [p. 104] (4) to make it difficult for anyone to clone us, which would allow them to undercut our price and potentially wrest control of the standard from us But later, when he talks about Microsoft's control of windows and office, one of his remedies is: [p. 324] The first remedy would be the forced disclosure by Microsoft of its major APIs, including the internal APIs of Office. So, "lock-in" is only bad in the third-person, such as Microsoft's "lock-in" but it's very good in the first-person, such as Our/Vermeer's "lock-in." I also find it quite ironic that Vermeer was born out of the explosion of the Web. This explosion occurred not only because of the cost and proprietary nature of the original on-line services (Compuserve, Prodigy, etc.), but also because of *open*, *non-proprietary*, standards such as TCP/IP. Those standards were brought to you by the same "UNIX hackers" Ferguson holds in such low esteem. And this is the key point. Most hackers care about the technical side of things: making things work and then making things work better. Vermeer, Microsoft and their ilk claim to care about the users, but what they really are in business for (no surprise) is money. While I don't begrudge any company trying to make money, it takes an amazing sort of hubris to berate the people who laid the foundation for your success. Finally, the title of the book (High St@kes, No Prisoners) is nothing short of inane. My guess would be that some dim bulb in the marketing department had the final say as to the title. In summary, I highly recommend the first eight chapters of the book. The other three are, at best, a mixed bag.